Client Care and Operations

Reach out to client care: submit a ticket!

Requests are checked daily from 12-1 PM EST and 4-5 PM EST. If the request is critical, client care will get back to you on the same day the request was made.

Access through QR code:

Access through link:

Meet Our Client Care Team

& Understand How Can They Help

  • Ana Armas

    EXECUTIVE DIRECTOR OF OPERATIONS

    Ana can help with anything related to client care including but not limited to:

    1. Scheduling

    2. Insurance inquiries

    3. Billing questions

    She can also help with things like reimbursements.

    For her assistance simply send an email to: admin@sunpointwellness.com

  • Ivan Flores

    DIRECTOR OF PRIMARY THERAPISTS

    AND HUMAN RESOURCES

    Ivan can help with anything related to client care and human resources such as:

    1. Billing questions

    2. Insurance inquiries

    3. Calls dealing directly from member/provider services

    4. Questions related to employment & contracts

    For his assistance simply send an email to: ivan@sunpointwellness.com

    or for Human Resources related questions: humanresources@sunpointwellness.com